Sales skills are very often represented by people as manipulating, chasing people backs or being very talkative. But, that’s the wrong perspective of those people. Mastering sales skills is an essential part of being successful.
Everyone would have shown sales skills at some point in their life like: -
· Convincing parents for something
· Making a lie believable
· Convincing your friends to do your bidding and many more.
So, you will now accept that you have made use of your sales skills at some point.
Now, let's know the 10 sales skills one must master.
1) Listening: -
Always be an active listener and pay attention on what the other person has to say, thus you can understand the perspective of the other person.
If you listen carefully then you will be able to respond with the perfect answer and successfully share your thoughts.
The active listening techniques: -
1. Paying attention
2. Withholding judgment
2) Connect with people: -
Relationships run the world. But some people build instant bond with almost everyone they come across.
Maintaining connections will gain influence. Good influencer will always be respected by the society.
Successful people always find a way to connect with other people.
The 7 tips of making a connection with people are always the same and regardless of fame and name applicable to everyone.
They are: -
1. Be genuine
2. Provide help.
3. Pay attention.
4. Connect with people close to them.
5. Be persistent
6. Make real friends
7. Remain unforgettable
3) Think of giving value first: -
Adding value first is the winning formula for growth.
"How can I help?" is the question that matters, start a conversation with this question, to participate in active listening.
Asking the right questions is a much more effective strategy than trying to demonstrate why you're the right person with whom to do business.
We all like people who bring value to our lives and dislike people who just want to sell.
Be resourceful, make suggestions for improving the workflow at your work place, try to find ways to improve other people’s lives and you will become successful.
4) Be passionate:
Passion is a key to success, people who are passionate does what they feel right and good.
Passion leads to success because it: -
1. Makes it Hard for You to Give Up
2. Makes You a Hard Worker
3. Changes Your Attitudes Towards Difficulties
4. Prevents You from Wasting Time
5. Increases Focus
Find your passion, and find what you like to do, and your passion will help you through every obstacle on the way to your success.
5) Picture the end result: -
Successful people see the end results even before they start selling. They always have these images in their minds.
Make a habit to picture the end result for everything you want in your life. Even when you don’t have the slightest idea how you are going to make it, visualize your end result.
Having the image of your desired thing always in your mind will help you to find ways you can’t see right now.
6) Don’t take rejection personally: -
One of the hardest skills to learn is how to deal with rejections.
But how to do that: -
· Stop being afraid of rejection words
· Never reject Yourself
· Bounce back after rejection.
If some people say no to your proposal, they may not be prepared for it. Don’t doubt yourself for that. Believe in yourself and find people who will support your ideas.
7) Find out what people really need: -
Selling what people really need is rather easy than what they already have, to do so you need to find out what people really need.
Take time and find out what people need, and make your plans.
There are many people who want to learn marketing skills and you might already have these skills. So, look around for the needs first and then figure out ways for solutions.
8) Keep eye contact: -
Keeping eye contact is one of the small but very important sales skills which show a prospect you really care about your customer.
Avoiding eye contact is a sign of insecurity or unappreciation.
So, the next time you speak with your boss or your customer look calmly in their eyes, because the natural eye contact, even when you don’t talk is a sign of showing that you are listening to them and you appreciate the conversation.
9) Do the best follow up: -
One of the most efficient sales skills for bringing referrals in is a great follow-up. People who do great follow-ups can win customers for life.
So, if you want to be successful make sure you take good care of your customer.
If you own a business, pick up the phone today and ask your customers how they are doing with your product.
Follow ups keep your existing customers interested in your product and service and also invite new customers.
10) People buy you first: -
Even if you master all the selling skills, if you don’t have a good, caring personality, nothing will really work.
You have to remember that people buy you first and only then your products, which means that they have to trust and like you first.
Work regularly on yourself, read motivational books every day.
In this way, you will become a strong personality which is the great foundation for your success.